Let’s Talk is a program that provides easy-access consultations with counselors from the University Counseling Center (UCC) in an informal, friendly format. Consultants hold walk-in hours from 12 to 2 pm at four sites around campus Monday through Thursday. No appointment or fee is necessary.
The consultant will listen closely to your concerns and provide support, perspective and suggestions for resources.
Counselors at UCC provide ongoing counseling, which usually consists of weekly 50-minute appointments. Let’s Talk, in contrast, is informal counseling. It is a drop-in service, where students can have informal consultations with a counselor from time to time.
This service is open to all UM students. Let’s Talk is the best fit for:
Absolutely. The consultant will talk through your issue with you and help you determine the best way to get help. If you feel comfortable with the consultant, it’s sometimes possible to meet with him or her at UCC on an ongoing basis.
Yes. The consultant will help you with your immediate concerns and assist you with referrals should you need ongoing support.
Certainly. All sites are open to all students.
If you believe you need to be seen sooner than the appointment you were given, it’s best to call UCC directly and explain your situation.
If your next appointment is not soon enough, it’s best to contact your counselor directly to see if he or she can see you sooner.
The best thing to do in this situation is to talk directly with your counselor. Counselors are eager to get your feedback, positive or negative. Often, an open conversation about your concern helps smooth out any wrinkles. If, after talking with your counselor, you prefer to transfer to someone else, just ask your counselor directly, either in person or by e-mail.
Conversations with Let’s Talk consultants are confidential, with a few rare exceptions. Consultants may need to share information in an emergency when there is an immediate threat of harm to yourself or others. Also, consultants are required by law to report when a minor, elderly person, or someone otherwise incapacitated and unable to act on his/her own behalf is being abused. We don’t want anything to be a barrier to students accessing help. If you have further questions about confidentiality, we encourage you to discuss them with a Let’s Talk consultant.
Let’s Talk is not a substitute for psychotherapy or formal counseling and does not constitute mental-health treatment. Let’s Talk consultants provide informal consultations to help students with specific problems and to introduce them to what it’s like to speak with a counselor. Your Let’s Talk consultant can help you determine whether formal counseling at UCC would be useful for you and, if appropriate, assist you in scheduling an appointment.